Foreign languages: Russian-native, English- fluent, Chinese- fluent
Computer skills: Free user (Microsoft Word, Excel, Power Point, Internet, Fidelio).
Опыт работы:
2006 –2007 Tourism company, Ltd "Duet", Tourism manager.
• Sale of tourist product
• Tour booking
• Organization of group travel
2010 “Tyumen Hotel” 4 star- Front office manager.
• Planned and coordinated hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments.
• Completed all cash related activities on required date.
• Handled all conditions such as solve customers inquiries, provide customer requirement etc.
• Maintain the good relation with customers with the help of good communication skills.
• In 2011 represented “Tyumen Hotel” at exhibition “The best Siberian hotel 2011”, as a result Tyumen Hotel was the best hotel 2011.
Личные качества:
Strong experience as hotel front office manager, responsible and hard-working person, good decision making, administrative, communicational and interpersonal skills.